Patients & Visitors
Current Visitor Guidance
Keeping everyone safe and healthy remains our top priority. The following visitor restrictions are in effect.
In all locations:
- Face masks are required at all times.
- Anyone with COVID-19 symptoms will not be permitted to enter unless they are seeking medical care.
- All visitors are asked to practice social distancing, hand hygiene and infection prevention:
- Sanitize hands when entering the hospital and when entering or exiting patient rooms.
- Cover coughs or sneezes with elbow or a tissue and dispose of used tissues in the trash.
- Sanitize hands after coughing or sneezing.
Hospitals
- One visitor: Only one visitor at a time, per patient.
- Some Covid-19 positive patients may designate one visitor for a short visit each day. The visitor will undergo special screening and wear full PPE. Visitor must speak with patient's nurse before arriving at the hospital.
- Visiting Hours: 8 a.m. to 8 p.m. daily.
- Inpatient visitors: Go directly to the patient room.
- All visitors must be 18 years of age or older and will be screened upon entry.
Exceptions:
- Emergency Department: One person per patient (no visiting hour restrictions). Both parents/guardians are permitted for pediatric patients.
- Labor & Delivery: Two adult visitors per patient at a time (no visiting hour restrictions).
- Outpatient procedures/surgery: One person may accompany each patient (no visiting hour restrictions).
- Radiology and other Outpatient Diagnostics: One person may accompany each patient (no visiting hour restrictions).
- Pediatrics: Two parents/guardians may visit pediatric patients (no visiting hour restrictions).
- Compassionate care/end-of-life situations: Please speak with a member of the care team as two visitors at a time may be arranged (no visiting hour restrictions).
Urgent Care and Northwest Medical Group Locations
One visitor may accompany each patient. Two parents/guardians may accompany children (there is no longer an age restriction for visitors).
We remain diligent in our fight against COVID-19. Your efforts to fight against this virus have helped make it safe for visitors to begin coming back into our organization.
Free Screening Phone Line
If you are experiencing COVID-19 symptoms such as fever, cough, or difficulty breathing call our free screening line at 833-576-3627. Hours are Monday - Friday 8 a.m. to 8 p.m. and weekends 8 a.m. to 4 p.m.
We understand that coming to the hospital as either a patient or with a loved one can be difficult. You’re in a new place with a lot of new information. Sometimes it can feel overwhelming. We want to do everything we can to decrease any stress or challenges during your visit. This section provides you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.
Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful.
Resources
Patient Education